3-Piece Floor Lamp and Table Desk Lamp Set in Black with Light Gold Drum Shades
$299.99
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$299.99
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LuxCyber Plaza Return and Refund Policy
1. Standard Products
Most products can be returned within 30 days for a refund.
Return shipping costs and payment processing fees will be subtracted from the return amount.
Some items may have a restocking fee (these products are specified below).
2. Notification for Damaged Goods
Customers must notify the supplier within 48 hours of receiving damaged products.
3. Non-Returnable Items
4. Additional Exceptions
Where refunding or returning an item is prohibited by law, we will not accept returns and we will not provide refunds for such products.
5. Product Condition
We only accept returns on products that are unused, unworn, unopened, and undamaged.
Products that arrive damaged, degraded, destroyed, unusable, where the item could pose a health risk due to the condition in which it arrived, where the item was not as depicted or described, or where the item did not arrive at all may be returned if the supplier is notified within 48 hours.
6. If Your Product Has Not Arrived
Check your tracking number.
Allow a few more days before contacting us.
7. Return Authorization
Returns will only be accepted if the customer first contacts the supplier and receives authorization.
The product must be returned in the same condition and packaging as received, with all tags and labels still attached.
Explicit proof and photos must be provided for damaged goods.
8. Specific Category Policies
9. Contact for Return Authorization
To initiate a return, please contact us by Clicking the “request warranty” button for the item that you wish to return. The “request warranty” button will be found under the order tab on your account page. If the customer fails to contact us regarding a return or refund, we will not be able to process your return or refund.
10. Return Instructions
Ensure the product is unused, unworn, unopened, and undamaged.
Repack the item in its original packaging (the item must be in its original condition with tags attached and all labels).
Include a copy of the proof of purchase.
Clearly label the package with the provided Return Authorization Number (RAN).
Ship the package to the return address provided by our customer service team.
11. Refund Processing
After we receive, inspect, and approve the returned item, we will process your refund. Refunds will be issued to the original method of payment. Please note that it may take additional time for the credit to appear on your account depending on your bank or credit card issuer. (Please allow 20 days for your credit to appear before contacting us)
12. Contact Information
For further assistance or questions regarding our return and refund policy, please contact our customer service team at info@luxcyberplaza.
Copyright © Luxauro, LLC | 2025 | All rights reserved.
The first Tribrid: Luxauro (multi-vendor e-commerce marketplace) + TF Empires (tailored reward-based crowdfunding) + Gold Metal Guild (capitalized professional networking), built on the TorqueForm. Patent pending.
As part of Luxauro’s mission to encourage and promote strength, integrity, and independence, we collaborate with for-profit and non-profit entities to help bring our vision to life. These for-profit and non-profit entities may support each other. Additionally, Luxauro may collaborate with these entities on specific projects, initiatives, or events.
It’s important to note that while Luxauro and these affiliated for-profit and non-profit entities share common ownership and similar missions and visions, they operate as separate legal entities with distinct objectives and activities. The affiliation between Luxauro and these entities does not imply endorsement or promotion of specific products or services.
TorqueForm Tribrid, TorqueForm, Co-TFPilot, Triptych Fusion, LuxXavier, and -X- Skyway are trademarks of Luxauro, LLC.
Gold Metal Guild is a DBA of Luxauro, LLC, and TF Empires is a DBA of Goldevine, LLC. For a list of Luxauro and Goldevine DBAs and TMs, click here.
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