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E-Commerce of the TorqueForm

Re-Engineering E-Commerce to Empower You

Product Arrived Damaged

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My Product Arrived Damaged

For more information on Returns & Refunds see our post “Returns & Refunds, Everything You Need to Know”.

Can I get a refund if my product arrived damaged?

Yes. No matter what Returns & Refunds Policy the merchant from whom you bought the product has set, if your product arrived damaged, broken, ruined, or spoiled, you are eligible for a 100% refund or an exact product replacement (determined by the merchant’s specific Returns & Refunds Policy).

For more info see our Returns, Refunds and Cancellation Policy” here. 

How can I submit a request for a return, refund, or replacement?

You can see our post here on submitting a return, refund, or replacement request. In general the merchant will handle your return, refund, or replacement request entirely from request submission to refund delivery. In extreme cases, if the merchant will not respond to your refund or replacement request, please contact us directly here. Although we cannot guarantee that we will be able to secure a refund or replacement from the merchant for you, we will attempt to contact the merchant for you and receive a response to your refund or replacement request.

Re-Engineering E-Commerce to Empower You

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The first Tribrid: Luxauro (multi-vendor e-commerce marketplace) + TF Empires (tailored reward-based crowdfunding) + Gold Metal Guild (capitalized professional networking), built on the TorqueForm. Patent pending.

As part of Luxauro’s mission to encourage and promote strength, integrity, and independence, we collaborate with for-profit and non-profit entities to help bring our vision to life. These for-profit and non-profit entities may support each other. Additionally, Luxauro may collaborate with these entities on specific projects, initiatives, or events.
It’s important to note that while Luxauro and these affiliated for-profit and non-profit entities share common ownership and similar missions and visions, they operate as separate legal entities with distinct objectives and activities. The affiliation between Luxauro and these entities does not imply endorsement or promotion of specific products or services.

TorqueForm Tribrid, TorqueForm, Co-TFPilot, Triptych Fusion, LuxXavier, and -X- Skyway are trademarks of Luxauro, LLC.

Gold Metal Guild is a DBA of Luxauro, LLC, and TF Empires is a DBA of Goldevine, LLC. For a list of Luxauro and Goldevine DBAs and TMs, click here.

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