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First double check the merchant’s Returns & Refunds Policy for the specific product in question, if they no longer sell the product, double check their Business Suite’s Returns & Refunds Policy.
A merchant must abide by their Returns & Refunds Policies and honor any and all applicable refund or product replacement requests. Luxauro merchants must adhere to the Returns, Refunds and Cancellation Policy. If they are violating a provision of this policy, please contact us.
A merchant may refuse a refund or product replacement request for a variety of legitimate reasons including:
If you believe the merchant is violating their own Returns & Refunds Policy or is violating our Returns, Refunds and Cancellations Policy, or otherwise should refund your order or send a replacement product and they are rejecting the request, please reach out to us here.
Although we cannot guarantee you that we will be able to secure a refund for you, we will be happy to help contact the merchant and try to get a response from the merchant for you.
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The first Tribrid: Luxauro (multi-vendor e-commerce marketplace) + TF Empires (tailored reward-based crowdfunding) + Gold Metal Guild (capitalized professional networking), built on the TorqueForm. Patent pending.
As part of Luxauro’s mission to encourage and promote strength, integrity, and independence, we collaborate with for-profit and non-profit entities to help bring our vision to life. These for-profit and non-profit entities may support each other. Additionally, Luxauro may collaborate with these entities on specific projects, initiatives, or events.
It’s important to note that while Luxauro and these affiliated for-profit and non-profit entities share common ownership and similar missions and visions, they operate as separate legal entities with distinct objectives and activities. The affiliation between Luxauro and these entities does not imply endorsement or promotion of specific products or services.
TorqueForm Tribrid, TorqueForm, Co-TFPilot, Triptych Fusion, LuxXavier, and -X- Skyway are trademarks of Luxauro, LLC.
Gold Metal Guild is a DBA of Luxauro, LLC, and TF Empires is a DBA of Goldevine, LLC. For a list of Luxauro and Goldevine DBAs and TMs, click here.
Affiliate Disclaimer: Some of the listings on the Site contain affiliate links, and at no additional cost to You, We earn a commission if you make a purchase through these links.
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