You can contact a merchant or professional by navigating to their Business Suite and selecting the “Get Support” button.
Not all merchants and professionals may have the “Get Support” feature enabled in which case you should be able to contact them pre-order by submitting a product inquiry, or post order by going to your Luxauro.com/my-account/orders section >> view order >> get support.
If you are unable to contact a merchant through the Luxauro.com marketplace, you can contact Luxauro here to help you get in touch with the merchant. Thank you for reaching out to us!