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Contacting Merchants & GMG Professionals

How to Contact Merchants & Professionals through Luxauro.com

You can contact a merchant or professional by navigating to their Luxauro.com suite (storefront) and selecting the “Get Support” button or the Tawk.to live chat widget in the bottom corner of the screen. See the Tawk.to privacy disclaimer here.

Not all merchants and professionals may have the “Get Support” or Tawk.to live chat features enabled in which case you should be able to contact them pre-order by submitting a product enquiry (see here for more details) or post order by going to your Luxauro.com/my-account/orders section >> view order >> get support. 

Contact Luxauro to Reach a Merchant or Professional.

If you are unable to contact a merchant through the Luxauro.com marketplace, you can contact Luxauro here to help you get in touch with the merchant. Thank you for reaching out to us!