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E-Commerce of the TorqueForm

Re-Engineering E-Commerce to Empower You

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Your Security is Our Priority

We’re dedicated to creating a safe and secure environment for our merchants, professionals, customers, and clients. While we go to great lengths to ensure the integrity of our platform, the vast digital landscape means that risks do exist. It’s essential to understand these risks, and know how to take any appropriate actions to protect yourself and others. 

Understanding & Mitigating Fraud

We are committed to fighting fraud and have implemented several measures to prevent it. However, it’s important to recognize that no system can guarantee absolute protection against fraud. This is why we also emphasize the role of our users in identifying and reporting suspicious activities.

Before making a purchase from a merchant you’re not familiar with, it is up to you to:

  • Check merchant or professional reviews to ensure they have a good reputation

  • Check their social media profiles for activity and customer interactions.

  • Visit their website to assess professionalism and authenticity.

  • Look them up in your state’s business directory to verify their existence and standing.

  • Contact the merchant directly if you have questions or need reassurance about their products or to ensure against corporate identity theft.

Certain Measures We Take for Your Protection

Minimal Collection and Transfer of Data: We collect as little data about our users as necessary, for instance we collect account related data such as phone numbers, emails, names, etc, security related data such as ip addresses and activity data (such as who did what and when). We do not sell this data, however third party software vendors we utilize may have limited access to certain collect data such as third party security software vendors etc. 

Stripe Integration: We use Stripe for secure payment processing. Stripe, a leader in online payment security, offers several benefits:

     

      • Secure Transactions: Stripe’s advanced encryption and security protocols protect your financial information during transactions.

      • Fraud Detection: Stripe’s sophisticated fraud detection tools help to identify and prevent suspicious activities before they affect you.

      • Trust and Reliability: By using a reputable payment processor, we ensure that transactions on our platform are safe, reliable, and transparent.

    General Monitoring and Fraud Prevention Practices:

    We monitor our platform for suspicious accounts and activity. We strive to provide a secure marketplace free of scammers and fraudulent users.

    Reporting Suspicious Activities

    Your role in maintaining the security of our platform is invaluable. If you encounter anything that seems suspicious or potentially fraudulent, please do not hesitate to report it to us through our Report Abuse page. Prompt reporting can help us take swift action to protect our community.

    Our Commitment to You

    Your trust and security are paramount. We continuously work to enhance our security measures and educate our community about the best practices for safe online shopping. Remember, while we do our utmost to prevent fraud and ensure a secure marketplace, vigilance on your part plays a crucial role in protecting your interests.

    Thank you for being a valued member of the TorqueForm. Together, we can create a safe, enjoyable, and secure shopping experience for everyone.

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