Login or create your Luxauro account here!

E-Commerce of the TorqueForm

Re-Engineering E-Commerce to Empower You

Unified Code of Ethics

As a member of the TorqueForm platform, whether as a Luxauro Merchant, a Gold Metal Guild (GMG) Professional, or any other user, I commit to upholding the highest standards of ethical conduct, professionalism, and integrity. This Code of Ethics outlines my responsibilities in business practices, media representation, and interpersonal interactions, ensuring that I contribute to the platform’s mission of fostering local growth, innovation, and global impact.


1. Professionalism in All Conduct

  • Business Standards: I will conduct my business activities with the highest level of professionalism, ensuring that my products, services, and interactions reflect the values of integrity, respect, and excellence that TorqueForm promotes.
  • Service Quality: I will strive to provide high-quality products and services that meet or exceed customer expectations, ensuring honesty and transparency in all transactions.
  • Fair Trade Practices: I will engage in fair competition and pricing, ensuring that my business dealings are honest, transparent, and do not harm customers or competitors.

2. Integrity and Honesty

  • Truthful Communication: I will be honest and transparent in all communications, including product descriptions, service offerings, and interactions with customers and colleagues. All claims made about my offerings will be accurate, and I will not engage in deceptive practices.
  • Conflict of Interest: I will avoid conflicts of interest and disclose any potential conflicts that may arise in my business dealings.

3. Ethical Media Representation

  • Professional Imagery: All images, videos, and other media I post on TorqueForm will reflect professionalism and respect. Personal photos will align with a professional office setting, and product/service images will be clear, accurate, and free from misleading or inappropriate content.
    • Dress Code for Personal Imagery: When presenting myself, I will adhere to a professional dress code, avoiding revealing clothing such as excessively short skirts and low-cut tops, visible cleavage, or partial/insufficient attire. I will maintain a well-groomed and neat appearance.
    • Product and Service Media: I will ensure that images of my products and services are of high quality, accurately represent the offerings, and do not exaggerate or mislead.

4. Respectful and Professional Language

  • Appropriate Language: I will use professional, respectful language in all communications and descriptions. Inappropriate, offensive, or discriminatory language is strictly prohibited.
  • Clear Communication: I will provide clear and concise information about my products and services, avoiding exaggeration, sensationalism, or false advertising.

5. Customer Trust and Satisfaction

  • Customer Care: I will prioritize customer satisfaction by responding to inquiries and complaints promptly, respectfully, and fairly, seeking to resolve issues amicably and professionally.
  • Fulfillment of Commitments: I will honor all commitments made to customers, including product delivery timelines and service agreements, and provide accurate updates when needed.

6. Compliance with Laws and Regulations

  • Legal Compliance: I will adhere to all relevant local, national, and international laws governing my business operations, including consumer protection, data privacy, e-commerce regulations, and product safety.
  • Platform Compliance: I will comply with all TorqueForm policies, guidelines, and ethical standards, ensuring that my media and conduct are aligned with the platform’s expectations.

7. Privacy and Data Security

  • Protection of Customer Data: I will safeguard the personal information of customers and clients, ensuring that all data is handled in accordance with privacy laws and TorqueForm’s policies.
  • Secure Transactions: I will ensure that all transactions conducted on the platform are secure, protecting sensitive information from misuse or unauthorized access.

8. Sustainability and Social Responsibility

  • Ethical Sourcing: I will ensure that all products I sell are ethically sourced, produced under fair labor conditions, and comply with sustainability standards.
  • Environmental Responsibility: I will prioritize environmentally friendly practices in my business, reducing waste and utilizing resources responsibly.

9. Respect for Intellectual Property

  • Original Content: I will only use images, descriptions, and other media that I have created or for which I have the legal right to use. Unauthorized use of copyrighted material or intellectual property is prohibited.
  • Proper Attribution: I will give appropriate credit for any third-party content used, in accordance with legal and platform guidelines.

10. Collaboration and Community Engagement

  • Positive Interaction: I will engage with other TorqueForm users in a respectful and professional manner, contributing to a collaborative and supportive environment.
  • Mentorship and Knowledge Sharing: I will support the growth and development of other users by sharing knowledge, best practices, and opportunities for mutual success.

11. Accountability and Continuous Improvement

  • Taking Responsibility: I will take responsibility for my actions, acknowledging and correcting any mistakes or unethical behavior that may occur in my business dealings or media representations.
  • Commitment to Excellence: I will continually seek to improve the quality of my products, services, and professional skills by staying informed of industry trends, seeking feedback, and implementing best practices.

12. Ethical Marketing and Representation

  • Honest Marketing: I will market my products and services truthfully, avoiding sensational or misleading claims. All promotional media will accurately reflect the nature, quality, and availability of the products or services offered.
  • Avoiding Sensationalism: I will avoid using provocative or inappropriate media simply to attract attention, ensuring that all content is relevant, professional, and representative of the value offered.

Consequences of Non-Compliance

Failure to adhere to this Code of Ethics may result in disciplinary action by TorqueForm, including but not limited to:

  • Removal or modification of non-compliant media.
  • Warnings or suspension of account privileges.
  • Permanent revocation of merchant or professional privileges on the platform.

By agreeing to this Unified Code of Ethics, I acknowledge my responsibility to uphold these standards in all my business, media, and interpersonal conduct on the TorqueForm platform. I commit to contributing to the platform’s mission of fostering local growth, innovation, and global impact while maintaining the highest levels of professionalism and ethical conduct.

Please see our Product and Content Guidelines for more information and the Terms and Conditions for more details.