Description
Do you need more storage options but don’t have any spare space? This wall shelf in rustic style is the perfect solution. Durable construction: The wall shelf is made of solid oak wood, which is a beautiful natural material. Oak wood has a medium brown color and a dense grain, contributing to its unique look. Due to the hinge design, it can be folded and stored in narrow spaces.Versatile applications: Besides a shelf, this storage shelf can be combined with different bases according to your needs. It can be used as a bathroom top, cabinet top, desk top, table top etc.Treated surface: The wooden shelf has been varnished so it is ready for use as an additional finish is not required.Handmade with live edge: This shelf board is handmade with a live edge. Due to that the knots, cracks, slightly curved shapes, and color tones are part of the oak wood, every piece of shelf has its own unique character to display. The delivery is random, ensuring the exclusivity and individuality of your product. Good to know:As a natural product, wood may show knots and imperfections that we fill with black fillings to ensure a smooth appearance.
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LuxCyber Plaza Return and Refund Policy
1. Standard Products
Most products can be returned within 30 days for a refund.
Return shipping costs and payment processing fees will be subtracted from the return amount.
Some items may have a restocking fee (these products are specified below).
2. Notification for Damaged Goods
Customers must notify the supplier within 48 hours of receiving damaged products.
3. Non-Returnable Items
- Food, supplements, and perishable products (including fresh food, beverages, plants, and flowers).
- Personal care products, sanitary products, cosmetics, makeup brushes, skincare products, personal grooming products, hygiene-related products, medical-related products, and protective and safety equipment.
- Undergarments and swimwear if worn or taken out of original packaging, unless still contained in their original, unopened packaging.
- Custom created or made-to-order items.
- Items that have sustained noticeable use or wear and tear since delivery.
- Essential oils.
- Wholesale orders.
- Gift cards and prepaid cards.
- Subscriptions (non-returnable and non-refundable after the period of the subscription has passed or the product has been delivered).
- Auctioned items.
- Downloadable products, books, items, and software.
- Digital music, games, and apps.
- Computer devices including SSDs, HDDs, RAM, CDs, DVDs, Blu-rays, and thumb drives, except where such products arrived damaged or unusable.
- Hazardous materials including (but not limited to) chemicals, solvents, paint, or flammable items.
- Certain media items including books, movies, games, magazines, and newspapers.
- Event and transportation tickets such as concert, movie, or event tickets, airline tickets.
- Art, collectibles, and antiques.
- Body jewelry (belly rings, earrings, etc.).
- Sale items.
4. Additional Exceptions
Where refunding or returning an item is prohibited by law, we will not accept returns and we will not provide refunds for such products.
5. Product Condition
We only accept returns on products that are unused, unworn, unopened, and undamaged.
Products that arrive damaged, degraded, destroyed, unusable, where the item could pose a health risk due to the condition in which it arrived, where the item was not as depicted or described, or where the item did not arrive at all may be returned if the supplier is notified within 48 hours.
6. If Your Product Has Not Arrived
Check your tracking number.
Allow a few more days before contacting us.
7. Return Authorization
Returns will only be accepted if the customer first contacts the supplier and receives authorization.
The product must be returned in the same condition and packaging as received, with all tags and labels still attached.
Explicit proof and photos must be provided for damaged goods.
8. Specific Category Policies
- Electronics:
- Return Policy: 14-day return policy.
- Processing Fee: $5 processing fee.
- Jewelry Products:
- Return Policy: 7-day return policy.
- Restocking Fee: 15% restocking fee.
- Handbags & Purses:
- Return Policy: 20-day return policy.
- Processing/Restocking Fee: $10.00.
- Health & Beauty Products:
- Return Policy: 14-day return policy, but the supplier must be contacted within 7 days.
- Waxing products: May incur a 20% restocking fee.
9. Contact for Return Authorization
To initiate a return, please contact us by Clicking the “request warranty” button for the item that you wish to return. The “request warranty” button will be found under the order tab on your account page. If the customer fails to contact us regarding a return or refund, we will not be able to process your return or refund.
10. Return Instructions
Ensure the product is unused, unworn, unopened, and undamaged.
Repack the item in its original packaging (the item must be in its original condition with tags attached and all labels).
Include a copy of the proof of purchase.
Clearly label the package with the provided Return Authorization Number (RAN).
Ship the package to the return address provided by our customer service team.
11. Refund Processing
After we receive, inspect, and approve the returned item, we will process your refund. Refunds will be issued to the original method of payment. Please note that it may take additional time for the credit to appear on your account depending on your bank or credit card issuer. (Please allow 20 days for your credit to appear before contacting us)
12. Contact Information
For further assistance or questions regarding our return and refund policy, please contact our customer service team at info@luxcyberplaza.
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